Betting Rules

1. About these rules

These rules apply to bets placed through the Lucky Draw Casino website or any other approved channel made available to you. By opening an account, accessing betting services or placing a bet, you confirm that you have read and understood the rules that apply to your activity. If you do not agree with them, you should not place a bet.

These general rules may be supplemented by specific rules for a particular game, market, tournament, event, jackpot, competition or other betting product. Specific rules may explain matters such as eligible selections, available markets, result sources, settlement methods, dead heats, void conditions, cancellations, maximum returns or other product features. You should review the relevant information before confirming a wager.

Rules, displayed information and available products may change from time to time. Changes will apply in accordance with the applicable terms and legal requirements. The version available when a bet is accepted will generally be relevant to that bet, unless a correction or other treatment is required because of an obvious error, fraud, technical issue or legal obligation.

• You must use the service only where online gambling is lawful and available to you.
• You are responsible for understanding the laws and restrictions that apply in your Australian state or territory.
• You must provide accurate information and keep your account details up to date.
• You must not allow another person to access or use your account.
• You must follow all applicable account, identity, payment and responsible gaming requirements.

2. Accounts and placing bets

You may need to register an account and complete identity, age, location or other verification checks before betting. We may request documents or information where required for compliance, security, payments, fraud prevention or responsible gambling purposes. Betting access may be restricted until checks have been completed. You must not create or use an account with false, misleading or incomplete information.

You are responsible for checking every bet before you submit it. This includes the selected game or event, market, outcome, stake, odds, bet type, payment method and any other displayed details. A bet is not final merely because selections have been entered on a bet slip. It becomes a confirmed wager only when it has been accepted and recorded by the system.

A confirmation message, bet reference or entry in your account history is normally the clearest indication that a wager has been recorded. If a bet is rejected, interrupted or remains pending, do not assume that it was accepted. Check your account history before trying again, particularly after a connection problem or system delay.

Your responsibilities

1. Keep your login credentials private and use reasonable security measures on your devices.
2. Check that your account balance and bet history are accurate and report any concern promptly through the available support process.
3. Do not place bets using funds that you cannot afford to lose.
4. Do not use automated tools, dishonest methods, compromised payment accounts or another person's identity.
5. Do not attempt to bypass location, age, identity, account or responsible gaming controls.

Only one person should control and use an account. If we reasonably believe that an account has been used by another person, opened in breach of the rules, or connected with suspicious or unlawful activity, action may be taken under the applicable terms. This may include refusing a wager, restricting an account, delaying a transaction while checks are completed or referring a matter for review.

3. Odds, stakes and acceptance

The odds, prices, lines and other information shown on the betting interface are provided for the relevant selection at the time displayed. They may change before a bet is accepted. A displayed price is not a guarantee that a wager will be accepted at that price. The confirmed bet details in your account or confirmation record are the details to check after acceptance.

Minimum and maximum stakes, bet types, market limits and account restrictions may apply. Any applicable limit should be shown in the relevant betting interface or product information. A request to place a wager does not require acceptance of the full amount requested. A bet may be accepted in full, accepted for a different amount, rejected or referred for further review, subject to the applicable rules.

A bet may be refused, cancelled, adjusted or declared void where permitted by the relevant rules. Possible reasons include an obvious pricing or description error, duplicate processing, a technical fault, a market being offered incorrectly, a failure to meet eligibility requirements, an event being cancelled or postponed, or information being received that affects the proper operation of the market. Any treatment will be applied under the relevant product rules and applicable law.

Common bet conditions

• A single bet normally relates to one selection or one defined outcome.
• A multiple or combination bet depends on the conditions of each included selection and the relevant bet type.
• A bet placed after a market has closed, or after a result or material event is known, may be invalid or void where the rules require it.
• A live or in-play market may be subject to delays between an event occurring and information appearing on the website.
• A cash-out, early settlement or similar feature is not guaranteed to remain available and may be unavailable, suspended or changed.

You should not rely solely on a displayed price, commentary, third-party information or an automated suggestion when deciding whether to bet. You remain responsible for the selections and stake you confirm.

4. Results, settlement and corrections

Bets are settled using the official result or other result source specified in the applicable rules. The relevant rules may also state how abandoned, postponed, interrupted, rescheduled or incomplete events are treated. If no special provision applies, the bet may be assessed using the general settlement approach for that product.

A result may be published before a market has been fully settled. Account balances and bet histories can also be subject to review. If a result is later corrected by the official source, or a settlement is found to contain an administrative or technical error, the account may be corrected to reflect the proper outcome.

Where an obvious error affects odds, selections, event information, settlement or another important part of a wager, the affected bet may be treated in accordance with the applicable error rules. This may include voiding the bet, settling it using the correct information or correcting an amount credited or debited in error. We will not knowingly rely on an error to provide an unfair outcome.

If you believe that a bet has been settled incorrectly, check the relevant product rules and your bet record first. You should then raise the issue through the available account or support process, providing the bet reference and a clear explanation. A review may require verification of account records, event information, system logs and the applicable rules.

• The result used for settlement may differ from an early, unofficial or media result.
• A market can remain under review after an event has finished.
• A corrected settlement may increase or decrease the balance shown in your account.
• Payment processing and withdrawal requirements remain separate from the calculation of a bet result.
• You should keep your own records of significant bets and account activity.

5. Fair play, safety and assistance

Lucky Draw Casino expects all betting activity to be honest, lawful and conducted in good faith. You must not manipulate a market, misuse confidential information, interfere with the website, exploit a technical vulnerability, collude with another person or use a payment method without authority. Conduct that may compromise the integrity, security or fairness of the service may lead to an investigation and action under the applicable terms.

Betting should be treated as entertainment, not as a way to earn income or recover losses. Set a budget before you play and stop when that budget has been reached. Do not chase losses, bet when distressed or affected by alcohol or drugs, borrow money to gamble, or increase stakes to try to change an outcome.

Practical responsible gambling steps

1. Decide how much time and money you can comfortably spend before starting.
2. Use available account controls, limits, breaks or self-exclusion options if you need help managing your play.
3. Take regular breaks and avoid gambling as a response to stress, financial pressure or personal problems.
4. Talk to someone you trust if gambling is affecting your mood, relationships, work or finances.
5. Seek independent help from an appropriate Australian gambling support service if you are finding it difficult to control your gambling.

If you have a question about a bet, an account restriction, a settlement or the operation of these rules, use the support options made available on the website. Please do not send sensitive payment or identity information through an unsecured channel. These rules do not limit any rights or protections that apply to you under Australian law.