Welcome Package

Up to $3,500 + 200 Free Spins

Across your first three deposits
Wagering
35× the bonus amount
Min. Deposit
$20 AUD
Bonus Expiry
7 days
Free Spins On
Selected Pragmatic Play pokies

Contact Lucky Draw Casino

Need help with Lucky Draw Casino? Email support@luckydrawcasino.click and provide enough information for our support team to understand your request and assist you efficiently.

Lucky Draw Casino operates under a licence issued by the Government of Curacao through Antillephone. All games are independently tested for fairness, and the site runs SSL encryption across all connections.

Welcome PackageUp to $3,500 + 200 Free Spins

  • Operator5th Street Entertainment
  • Established2020
  • Games Library2,000+ titles
  • Payment Methods8 options including 4 cryptocurrencies

How to get in touch

For assistance, send a message to support@luckydrawcasino.click. Our team can help with general questions and review requests relating to your casino account. Please use the email address associated with your account where possible, as this may help us identify your request and protect your account information.

Typical reasons to contact support include:

  • Account access, profile details and account management questions.
  • Identity or account verification questions.
  • Deposit and withdrawal enquiries.
  • Questions about bonus terms and applicable conditions.
  • Technical problems, website errors or issues using account features.
  • Responsible gambling requests, including requests for help managing your gambling activity.

What to include in your message

To help us respond faster, include your account email or username, a short description of the issue and any relevant details, such as the date or feature involved. Screenshots can also be useful when reporting a technical problem, payment display issue or error message. Do not include your password or unnecessary sensitive information.

Please send one clear message about each request where practical and reply to the same email conversation if support asks for further information. Requests are usually answered within 24 hours, although response times can vary depending on the nature and complexity of the matter. If your question concerns responsible gambling, clearly explain the support or account action you are requesting so it can be reviewed appropriately.